Terms of Service

These terms are the agreement between you and Feedforce ("we", "us"), run from the United Kingdom, for your use of the website at feedforce.ai and the Feedforce app (together, "Feedforce"). By creating an account or using Feedforce, you agree to them. If you use Feedforce for a business, you agree to them for that business and confirm you're allowed to.

Who can use Feedforce

You must be 18 or over. Feedforce is made for businesses, creators and the people who run their social media. Keep your sign-in details safe: you're responsible for what happens in your account, and you should tell us straight away if you think someone else has got into it.

What Feedforce does

Feedforce learns your brand from what you give it, builds templates and makes social media posts with an AI agent, and can publish them to accounts you connect. We keep improving it, so features may change. We'll tell you in advance before we remove something important from a paid plan.

AI and your responsibility for what you publish

Posts, captions, images and research are made with AI and can be wrong, out of date or unsuitable. Review everything before you publish it. Feedforce publishes only what you approve, and you're responsible for what goes out under your name, including checking facts and making sure you have the rights to the images, video, music, logos and other material in it.

Your content

You keep ownership of everything you upload and everything Feedforce makes for you. You give us permission to store, copy, process and display it, and to send it to the services we use, only as far as we need to run Feedforce for you. That permission ends when you delete the content or your account, apart from copies in backups for a short time and what the law requires us to keep. We don't use your content to train AI models. Our Privacy Policy explains how we handle personal information.

Your Claude account and other services

The Feedforce agent runs on your own Claude account, and you can connect accounts such as Instagram and Google. Your use of those services is also governed by their own terms, any usage they charge for is between you and them, and they can change or stop what they offer. We aren't responsible for those services, and Feedforce features that rely on them may stop working if they do.

Acceptable use

Don't use Feedforce to:

• break the law, or infringe anyone's copyright, trademark, privacy or other rights;
• make content that is defamatory, deceptive, hateful, harassing, sexually explicit involving minors, or that impersonates someone;
• spam, or break the rules of the platforms you publish to;
• get round usage limits, access other people's workspaces, or interfere with Feedforce or its security;
• copy, resell or reverse engineer Feedforce, or use it to build a competing product.

We may remove content or suspend accounts that break these rules.

Plans, trials and billing

Paid plans are billed in advance, monthly unless your plan says otherwise, through our payment provider Stripe, and renew automatically until you cancel. Prices are shown before you subscribe, and taxes are added where they apply. If your plan includes a free trial, you won't be charged until it ends, and you can cancel before then at no cost. You can cancel at any time from the billing page in the app: your plan stays active until the end of the period you've paid for, and we don't refund partial periods, except where the law requires us to. If you're a consumer in the UK or EU, you can also cancel a new subscription within 14 days of starting it and get a refund, less a proportionate amount for any time you've already used Feedforce, since it starts straight away at your request. If we change the price of your plan, we'll tell you at least 30 days before the change applies to you, and you can cancel before it does.

Our rights

Feedforce, including its software, design and the Feedforce name, belongs to us. These terms don't give you any rights in it beyond using Feedforce as described here. If you send us feedback or ideas, we may use them without owing you anything.

Ending your use

You can stop using Feedforce and ask us to delete your account at any time. We may suspend or close your account if you seriously or repeatedly break these terms, if you don't pay, or if we have to by law. Unless it's urgent, we'll tell you first and give you the chance to download your content. If we stop offering Feedforce altogether, we'll give you at least 30 days' notice and refund any period you've paid for and won't receive.

Disclaimers

We work hard to keep Feedforce running well, but we provide it "as is" and can't promise it will always be available, error-free, or bring any particular results, such as followers or sales. To the extent the law allows, we exclude all warranties not set out in these terms.

Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law, and nothing affects your legal rights as a consumer if you are one.

Otherwise, we aren't liable for loss of profits, revenue, business, goodwill or data, or for any indirect or consequential loss. Our total liability to you for anything to do with Feedforce is limited to the greater of the amount you paid us in the 12 months before the claim arose and £100.

If you use Feedforce for a business, you'll compensate us for claims made against us by others because of content you published or your breach of these terms.

Changes to these terms

We may update these terms. We'll update the date at the top, and if a change is significant we'll tell you by email or in the app at least 30 days before it takes effect. If you don't agree, you can stop using Feedforce and cancel before then.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales can hear disputes about them. If you're a consumer living in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If any part of these terms can't be enforced, the rest still applies.

Contact

Feedforce, the United Kingdom. Contact us through the contact form on our website.